FAQ

What’s the best way to prepare tea / botanicals?

The water you use is the first step to making a quality cuppa. Use filtered water please.
Boil at the required temperature for Black, Green [at 175] or Herbal.
Steep tea and remove sachet. Do not over-steep or leave the sachet in your cup/tea pot as this will cause a bitter flavor. Generally steep to taste. Never use boiling water to prep Green Tea or leave your sachet inside [a big no-no]. 

Where do you sell Bushwick Tea?

On our website and through cafes, corporate offices, restaurants and hotels.

What are your Tea Bag Sachets made of?

Our sachets are commercially compostable and made of sugarcane. The sachets are held together with string and cotton and sealed using ultrasonic [no glue]

Where can I compost in NYC?

Grow NYC

How does shipping work?

All website retail customers are shipped using UPS Ground or USPS [post office]. Please make sure to enter your correct ship-to addresses at checkout. We ship all orders received by 1pm EST Monday through Friday on the same day. Please allow 2-5 business days to receive your order. 

Do you take returns?

Please note we will ship what is ordered at checkout. If a customer received an item that doesn't match their online order at checkout, we will ship the correct item. We do not take order returns for health+safety reasons (this protects all consumers)

Do you sell loose leaf tea?

We sell loose leaf in a 4 oz and 1 lb quantity. 

Are your teas gluten/dairy/ free?

All Bushwick Tea items are free from ingredients containing gluten or dairy.

Do you offer wholesale/bulk pricing of your teas?

Yes. Kindly contact hello@bushwicktea.com and remember to provide a brief of your business and tea needs.